BPO IT’s ICT Systems support your team so you can get the best results.

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  • Scalable ICT Systems – from a single outsourced resource through to the largest enterprice. BPO IT can meet your needs.
  • Quality systems – BPO IT’s infrastructure systems are designed to operate at the highest standards, underpinned by full redundancy, automatic fail-over, and 24/7 IT Technicians.
  • Flexible – Each component of BPO IT’s ICT network is designed to be upgradeable, expandable and flexible with multiple deployment options to meet your needs and circumstances.
  • Multiple ISP Connectivity – redundant ISP configuration using the Philippines primary providers to ensure load balancing, resilience and redundancy.
  • Logical Network Design – V-LAN segregation of clients, bank-level security protocols, multiple layers of redundancy for all core infrastructure.
  • Formal Incident, Problem and Change Management procedures.
  • ITIL based Service Desk operating 24/7/365.
  • Network Operations Centre operating 24/7/365, monitoring our equipment and our client’s services every 60 seconds.
  • Highly customisable user access control – including defined Group Policies for each client’s that include unique user accounts, automatic locking of workstations when inactive, capability to disable USB storage devices, restricted internet usage, and ability to disable printer access.
  • Optional controlled working environment – multi-factor authentication with distribution and collection of access token at start/end of shift, no electronic device policy (including smartphones), CCTV and private security on operations floor with bag check policy.

Each User System

Each onboarded individual as standard receives a computer workstation Windows 10 desktop PC, 22” LCD screen, 240GB SSD for operating system and 250GB SATA for storage and other applications, 8GB SDRAM memory, noise cancelling headset.

You have complete flexibility in hardware and software setup should your requirements differ.

Secure Data Matters

You're in control of your data

  • Host ISO and PCI Compliant
  • General Data Protection Regulation Compliant
  • Implemented With BPO IT Security Analysts

100% Flexible

  • Workstation Security Settings
  • BYO Devices
secure data matters

Secure Data Matters

You are in control:

  • Your Systems

  • Your Processes

secure data matters